Privacy and personal information
HEO Consultancy respects the privacy of website visitors and institutional contacts.
Last updated: September 2026
Information we collect
When you send an enquiry, we may collect your name, institution, work email address, optional phone or WhatsApp number, service interest, preferred reply method and the information included in your message. Basic technical information may also be processed for website security, reliability and spam prevention.
How we use information
We use submitted information to respond to enquiries, understand institutional requirements, arrange service discussions, maintain necessary business correspondence and protect the website. HEO does not sell personal information.
Email delivery and service providers
Website enquiries are delivered to monitored HEO email accounts and are not stored as enquiry records by the HEO Core website plugin. Hosting, email, security and communication providers may process limited information only as needed to provide their services or comply with law.
Retention and security
Enquiry information is retained only as long as reasonably necessary for communication, service administration, record-keeping and applicable legal obligations. Reasonable organisational and technical safeguards are used, although no internet transmission can be guaranteed completely secure.
Cookies and external services
The website may use essential cookies for administration, security, caching and reliable operation. External services such as WhatsApp and email are governed by their providers’ privacy practices when you choose to use those links.
Your choices and contact
You may ask HEO to correct or delete information you submitted, subject to applicable legal and record-keeping requirements. Send privacy questions to quality@heoconsultancy.com or use the contact page.